Privacy Policy

At Sila Collective, we are committed to protecting and respecting your privacy. This policy explains how we collect and process your personal information through your use of our website and services. We act as both a data controller and processor under the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

Information We Collect

We may collect and process the following information:

• Contact information (name, email address, phone number)
• Booking and appointment details
• Information provided in correspondence with us
• Technical data (IP address, browser type, device information)
• Website usage information via cookies

How We Use Your Information

We use your information to:

• Provide our counselling and breathwork services
• Manage your bookings and appointments
• Send you important service updates
• Improve our website and services
• Comply with legal obligations

Legal Basis for Processing

We process your information under the following legal bases:

• Contract performance (service delivery)
• Legal obligations
• Legitimate interests
• Consent (where specifically requested)

Data Security

We implement appropriate security measures to protect your personal information from unauthorised access, alteration, disclosure, or destruction. Access to your personal data is limited to those employees who need it to provide our services.

Your Rights

Under UK GDPR, you have the right to:

• Access your personal data
• Rectify inaccurate personal data
• Request erasure of your personal data
• Object to processing of your personal data
• Request restriction of processing
• Data portability